Sales and Solutions Engineer, Singapore

Sales and Solutions Engineer, Singapore
Udemy, Singapore

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 19, 2021
Last Date
Mar 19, 2021
Location(s)

Job Description

About us
We believe anyone can build the life they imagine through online learning. Today, more than 35 million students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy. Expert instructors can share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a profound belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighbourhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil) as well as remote offices in Australia.

Udemy for Business is the leading online training solution for high-growth companies, and we’re growing like crazy. We’re helping organisations large and small around the globe to close critical skills gaps, whether it’s the latest technical skills, marketing & sales, HR and compliance training, personal or professional skills. And we’re just getting started.
 
Who we are looking for
Udemy is seeking a Sales and Solutions Engineer with excellent communication and organization skills, knowledge and experience with software development practices and techniques, and a passion to help businesses become modern learning organizations.  Success requires close collaboration with multiple teams including engineering, design, sales, customer success, support, and a set of diverse stakeholders around the world.  You will need to understand general issues across a wide technical landscape from authentication protocols (e.g. SAML, OIDC, SCIM, OAuth), to assisting customers to debug the effects of a corporate web proxy, and supporting our Customer Success team with API-based integration for small and large enterprise customers.  Knowledge of security protocols surrounding the handling of personal data is a big plus.  Getting results for our customers and partners is vital, and this role requires someone that will fill the gaps that exist and communicate to technical and non-technical audiences.  And, as the world so often changes around us, you will need to be comfortable in a fast-paced, growing business. This is a remote work from home position but candidate must be located in Singapore.

The team
The Sales and Solutions Engineering team bring Subject Matter Expertise in diverse Technical and Business areas. SSE team members primarily support the Sales and Customer Success Teams at Udemy for Business teams in pursuit of net-new business, deployments, renewals, and upsells. We also work horizontally with Product Development and Engineering (PDE), Information Security, and Legal in support of product use case definition (i.e., customers voice), security framework and responses, and contract negotiations respectively. While the SSE team is broad in their knowledge base, they are laser-focused on Sales and Customer Success revenue targets and customer enablement. We're a talented, but humble group, who are passionate about getting better everyday, and just as passionate about helping others do the same.prepare for whatever comes next! You will be challenged; the work will be hard at times; but you will learn from a world-class SaaS business and help it continue to flourish, and we are certain you will have fun being a member of a vibrant community.

You will be reporting to Rui Calherios, the Manager of the Sales and Solutions team. He is based in San Francisco, California. Rui has Over 16 years leading solution architecture, evaluation, design, and deployment of enterprise systems for global clients.



You have

  • 5-7 years in enterprise Sales Engineering, with Solution Consulting experience in a SaaS organization (EdTech a big plus).
  • Experienced leading pre-sales discovery sessions and product demonstrations for technical and non-technical audiences.
  • Excellent written and verbal communication skills and a track record of successfully overcoming technical and security objections in customer integrations; problem-solving is in your DNA.
  • Technical experience with:
  • Python (Django framework), java, modern JS frameworks (Angular, React)
  • Experience working with microservices.
  • Understanding of data structures and algorithms.
  • Working knowledge of Infrastructure as a Service (IaaS) architecture (e.g., AWS).
  • E

Job Specification

Job Rewards and Benefits

Udemy

Information Technology and Services - Dubai, United Arab Emirates
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