Commercial Solutions Engineering Manager
Confluent, Singapore
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 20, 2021
Last Date
Mar 20, 2021
Location(s)
Job Description
At Confluent, we’re creating a category that transforms how every company manages and streams data. Have you ever found a new favorite series on Netflix, picked up groceries curbside at Walmart, or paid for something using Square? That’s Confluent in actiongiving our customers instant access to massive amounts of real-time data, enabling them to thrive in an ever-changing digital world. As one of the fastest-growing enterprise companies in history, and with Fortune 100 customers across major industries, we have a tremendous opportunity in front of us. We also have experience on our side. Our leaders have taken companies of our size to major success before and include some of the original creators of Apache Kafka.
We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s unlimited potential. Chart your own path and take healthy risks with the backing and support of our #OneTeam culture. Be part of inclusive initiatives like Employee Resource Groups and development programs, and take advantage of benefits that support our diverse global teams. Grow as we growwhether you’re just starting out or managing a large team, you’ll be amazed at the magnitude of your impact.
The Commercial Solutions Engineering (SE) Manager will be responsible for building and maintaining an effective team of Pre-sales Solutions Engineers dedicated to working hand in hand with Account Executives and Sales Management to achieve shared revenue goals. An effective SE Manager will build trusted advisor relationships with employees, customers, and partners. The SE Manager will focus on achieving the technical win on opportunities by providing accurate and compelling proposed solutions with a clear value proposition and plan of success. SE Manager is expected to coach and mentor the SEs as well as be a strategic partner to the Commercial Sales Managers.Job Description:
We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s unlimited potential. Chart your own path and take healthy risks with the backing and support of our #OneTeam culture. Be part of inclusive initiatives like Employee Resource Groups and development programs, and take advantage of benefits that support our diverse global teams. Grow as we growwhether you’re just starting out or managing a large team, you’ll be amazed at the magnitude of your impact.
The Commercial Solutions Engineering (SE) Manager will be responsible for building and maintaining an effective team of Pre-sales Solutions Engineers dedicated to working hand in hand with Account Executives and Sales Management to achieve shared revenue goals. An effective SE Manager will build trusted advisor relationships with employees, customers, and partners. The SE Manager will focus on achieving the technical win on opportunities by providing accurate and compelling proposed solutions with a clear value proposition and plan of success. SE Manager is expected to coach and mentor the SEs as well as be a strategic partner to the Commercial Sales Managers.Job Description:
- Previously a Pre-Sales Engineering Manager for 3+ years, preferably managing large teams in a high growth phase of the company. SE Managers are expected to be player-coaches.
- They should have technical and sales skills and be seen as a pre-sales leader by example as much as a manager of people.
- Lead a team of systems engineers to deliver pre-sales technical support in sales presentations, solution development, and product demonstrations of Event Streaming Platform capabilities.
- Strategize with Sales Management on how to best support our customers, define sales processes and grow Confluent value.
- Lead, grow, and mentor your team to develop and maintain the hard skills necessary to deliver proposed solutions and the surrounding ecosystem - Microservices, Linux, Kubernetes, Cloud Deployments, Data Sources and Sinks.
- Lead, grow, and mentor your team to develop and maintain the soft skills necessary to deliver, generate credibility and work effectively on a sales team - Preparation and documentation, technical discovery, objections handling and champions building.
- Develop and improve processes and procedures to minimize errors, maximize efficiencies and ensure the team can scale rapidly.
- Conduct management functions such as interview/hire qualified candidates, conduct performance reviews, and actively participate in employee career planning to help them achieve their long-term goals, reduce churn, increase employee satisfaction, manage underperformance.
- Work with SalesOps and HR to design and administer compensation plans, administer bonuses, performance reviews, skills development. Handle conflict or other HR issues that might arise within the team or between individuals across the organization and build on Confluent’s #oneteam company values.
- Selectively conduct customer presentations on the value proposition and technical solution set for strategic accounts and focus areas throughout the region.
- Responsible for review and approve Proof of Concept strategy and documentation.
- Collect, prioritize, and escalate Field Feedback requests to help guide the Confluent roadmap and maximize revenue and customer success.
- Consistently recognize areas where we can become more proactive and create a differentiated offering or employee experience.
- Five or more years of experience in a pre-sales engineering environment or similar customer-facing role
- Experience with technical sales of distributed systems, middleware, and enterprise infrastructure software like databases, message queues, SaaS, or Big Data products
- Exceptional presentation and communications capabilities. Confidence presenting to a highly skilled and experienced audience, including enterprise architects and C-level executives
- Clear, consistent demonstration of self-starter behaviour and a desire to tackle hard problems
- Bachelor’s level degree in Computer Science or relevant expe
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