Workplace Experience Coordinator
Xero, Singapore

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
As a Workplace Experience Coordinator, you will have the overall responsibility of helping to ensure the Xero Asia offices particularly in Singapore and Hong Kong are presented and operating in the beautiful and functional way. Something that Xero has become known for.
You will deliver consistently high levels of customer service in your interactions with employees and visitors while delivering the services required by the business to work effectively.
Reporting into the Workplace Experience Manager in Australia, you will be responsible for the delivery of services required to operate Xero’s office space and the support of other business functions:
- Assist in implementing facilities management best practice within our offices- Provide workplace services such as space management, promoting the behaviours needed for success with our Activity Based Working approach, and office improvements, relocations and team reconfigurations- Maintain appropriate and effective building services and implement a common approach to providing these services across the property portfolio- Support the daily Front of House operations- Carry out administrative tasks such as overseeing travel bookings and training, notifying and liaising with vendors on building maintenance issues, as well as arranging and assisting with office events and catering- Provide services and monitor and provide reporting on health, safety, security and environment requirements within each office
In order to be successful in this role, you will have:
- Proven experience working in facilities and running services within an office environment- The ability to coordinate front of house services and reception function- Effective workflow prioritisations skills- Excellent customer service skills- The ability to effectively manage supplier contracts and procurement to ensure service level agreements are maintained and reviewed.
In return we’re offering a competitive remuneration package and a supportive and fun work environment that encourages you to take ownership of your career and be the best you can be. Xero is an equal opportunity employer. We value diversity, foster innovation and reward success.
If you want to come to work with friends every single day and help to make Xero even more special, please apply!

Why Xero?
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package which includes shares and life insurance plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology too.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.