Junior Technical Consultant

Junior Technical Consultant
ease solutions Pte Ltd, Singapore

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Mar 17, 2021
Last Date
Apr 17, 2021
Location(s)

Job Description

You are part of a growing team of technical consultants in the organisation. This team is responsible for the provision of solutions to address the requirements from existing / potential clientele. Together with the other teams, you will participate in the research and development of new and improved approaches to enforce our market position.

  • Stay up-to-date with the latest developments in the Atlassian ecosystem
  • Work directly with our customers and partners, providing subject matter expertise during implementation of our software products.
  • Responsible for software configuration and end-user training.
  • Mentor / train support team members and recommend corrective actions to resolve product related issues.
  • Capture customer and partner needs across technical areas.
  • Respond to customer product inquiries via telephone and email.

Requirements

  • A degree/diploma in IT or related engineering discipline.
  • Good knowledge of system/application administration, preferably in Windows and UNIX.
  • Preferably with 1 or 2 years of experience working in a helpdesk/service desk or IT related environment.
  • Knowledge of any programming language is a plus
  • Possess administrative knowledge of Atlassian products will be an added advantage.
  • Possess excellent communication skills in English (both written and spoken).
  • Possess good interpersonal skills coupled with a positive work attitude.
  • A team player and proactive in identifying areas of improvements within the internal support domain.
  • Traveling in SEA region may be required

Applicants should be Singaporean citizens or hold relevant residence status.

Only shortlisted candidates will be notified.

Benefits

  • Training amp; Development
  • Paid Time Off
  • Flexible Working Time
  • Medical

Job Specification

Job Rewards and Benefits

ease solutions Pte Ltd

Information Technology and Services - Cebu City, Philippines
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