Sales Account Manager APAC
Signal, Singapore
Job Description
Signal Ocean is the technology arm of the Signal Group, a diversified shipping services group with offices in London and Athens. Our main product, The Signal Ocean Platform, allows ship charterers, brokers and owners to securely process, combine, analyse and interrogate complex arrays of private and public shipping data. Powered by sophisticated machine learning / artificial intelligence technologies, the platform delivers customised, exclusive insights that help our clients achieve performance and efficiency.
We are looking for a Business-to-Business (B2B) Sales or Account executive with a strong track record in the Maritime domain to help us establish presence and progressively help set up our Singapore office. Having achieved significant growth over the past year, Signal is both early-stage and well-established. This role offers the opportunity to develop ownership and excel in a broad range of commercial responsibilities and the opportunity to partner with some of the world’s biggest and highest-performing players in the bulk-shipping and commodities verticals. The role will cover the APAC region and also contribute to commercial goals in India and the Arabic Gulf.
What you will do in this role:
- Perform market research, mapping and sizing for Singapore and EPAC
- Scout and develop new business leads across the client, channel or partner spectrum
- Set, track and achieve/exceed sales, adoption and engagement targets, aligned with company objectives, over 4-monthly periods with a strong focus on ARR .
- Accelerate customer adoption and success through support, education and engagement.
- Be the trusted partner and the single point of contact for accounts and coordinate the activities that help them achieve and experience long-term success with Signal’s value propositions
- Contribute to the creation and leveraging of marketing assets
- Capture client feedback and transfer/explain it to the product team
- Monitor and analyze sales, adoption and engagement metrics
- Follow-up and report on the status of accounts and transactions
- Suggest actions to improve sales and engagement performance and identify opportunities for growth
Requirements
What you bring to the team:
- Network in and understanding of the maritime industry, especially the Dry Bulk market; direct experience in chartering from any market perspective, e.g. broker, charterer or ship owner is a strong asset
- Experience in one or more of the world’s major commodities trading areas, such as oil, clean petroleum products, gas, iron ore, grains, agro, minerals, etc.
- 3+ years of demonstrable track record in a Business-to-Business (B2B) Sales or Account executive capacity; Having successfully sold technology to the shipping and/or commodities trading verticals is a requirement
- Hands on experience in client engagement and an ability to deliver high-touch VIP customer service
- Expert knowledge of CRM software (e.g. Salesforce or similar)
- Skills in the selling of a variety of interfaces, such as web, mobile, data and APIs, including strong technical sales skills (e.g. basic self-sufficiency in Python SDKs) and experience in closely working with technical sales teams
- Expert knowledge of sales and engagement objective setting (OKRs), performance metrics and how to act on them
- Excellent communication, negotiation and closing skills
- High, positive energy and an ability to orchestrate and sustain a rich cadence of client activities, such as on-site demos, visits, training sessions, webinars, physical events, etc.
- Analytical skills and the ability to work hands-on with data (SQL, Python, Tableau) is a strong asset
- Willingness to travel across APAC, India, UAE and to Europe (London and Athens mostly)
Benefits
What we offer:
- Opportunity to join a fast-growing company early on, work in a young, driven team and learn from experienced leaders with deep expertise in shipping.
- Competitive base salary with additional performance incentives
- Individual budget for training, seminars, conferences and related travel
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We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace. At Signal, we believe that diversity of opinions, approaches and viewpoints is key to our innovation and success and we encourage that with our hiring, development and rewards practices. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics by law and take actions to eliminate those from our workplace.