Digital Product Outfit Administrator
OneOcean, Singapore
Job Description
OneOcean is the largest global supplier of voyage solutions for the maritime industry and provides digital navigation and regulatory compliance solutions for almost 20,000 vessels worldwide. We are a dynamic and forward-thinking organisation and looking for a new part-time Head of Quality amp; HSE.
The Digital Product and Outfit Administrator will be responsible for two main functions:
Supporting the Sales and Customer Service teams, providing quotations and proposals based on the various products and services we offer.
Supporting the creation, design and on-going maintenance of the individual ships chart index, adding or deleting as necessary.
TASKS amp; RESPONSIBILITIES
Here’s what your day-to-day will look like in this role:
The Digital Product and Outfit Administrator will be required to do the following:
- Provide support on all digital resources of various suppliers
- Prepare new building proposals and additional coverage quotations
- Prepare and check the data for the weekly correction list
- Enter ships on New Edition services after initial supply has been made
- Maintain active/sleeping folios and general outfit maintenance
- Fine tune existing outfits to reduce overspend by customer on Superfluous New Editions
- General understand of the operation and scope of the OMS, IFS, Passage Manager and UKHO e-Navigator systems
- Quote for digital products ARCS, ENC, ADP, E-Books etc.
- Any other tasks associated with the above functions
Values that matter to us:
- : you’re customer focused and a problem solver.
- : you’re an attentive listener and quickly develop trust.
- : you’re known for your ability to produce fast, concrete results.
- You connect easily with others and express yourself clearly.
- You know how to manage priorities.
- you’re sharp and rarely overlook a detail.
Requirements
What we need from you?
- Great oral and written communication skills in English
- Full knowledge of all digital/paper products and services
- Complete understanding of all digital resources of various suppliers to provide support
- Training on various industry related software applications
- Good overall computer literacy especially with Word, Excel and Outlook
- Previous experience in the industry with respect to O.M.S.
- Good knowledge of international geography (at least to G.C.S.E level)
- Good communication skills both written and oral
- Good interpersonal skills
- Ability to excel within a team environment
- Due to the nature of the SOC role he/she needs to have a good solid knowledge of all areas of the business in order to support the customer service team. This would involve a working knowledge of the following:
o Digital Products ARCS, Total tide, Digital Lights etc.
o ChartCo
o Maintenance of the Tracing service, subscription, pricing and interrogation into OMS system.
o E-commerce, to keep abreast of available Internet services.
o Fully understand the OMS system and its impact on other areas, this must include the global withdrawn replacement routine, chart correction list and letter charts.