About Us
We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, with our headquarters in Singapore, and country offices in Indonesia, Malaysia and Hong Kong, omni-channel presence across the 4 markets, retail franchise in Cambodia, and international e-commerce to 10 other markets - China, Australia, New Zealand, US, Canada, Japan, Philippines, Vietnam, Thailand and Brunei.
We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.
The Team
The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.
If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!
The Role
An integral part of the Love, Bonito value chain, the Channel Management team, is responsible for coordinating and executing weekly launches, marketplace operations, packing list management. The team is also the SAP specialists within the Operations Department and is responsible for order management for local markets. You will be directly responsible for managing orders for our trade partners as well as packing lists to support international expansion, as well as other digital operations within the Channel Management team.
You should have / be
- A Love, Bonito culture fit
- Good grasp of the Love, Bonito brand and unique proposition
- A genuine curiosity to know how things work and how to make them better
- An entrepreneurial, self starter, get-your-hands dirty attitude
- Enjoy learning new things and pick them up quickly
- Demonstrate operational excellence
- Pride: Highly organized individual and proactive with strong follow through. Detailed orientated. Willing to learn.
- Problem solver: Identify and understand problems and solve them systematically.
- Team-player: Able to build strong relationships and have ability to work cross-functionally, take different perspectives and have open communication
Main responsibilities
Packing List
- Ensure that the information provided by suppliers in the detailed packing list is correct. Liaise with suppliers to make corrections.
- Track the performance of errors made in the detailed packing list and provide feedback to Sourcing and Production.
- Maintain the repository of all detailed packing lists in a neat and organized manner.
- Update purchase orders with detailed packing list information in a timely and accurate manner.
Order Management (Trade Partners)
- Coordinate trade partner shipments and manage their shipment requests and process the requests on SAP in an accurate and timely manner.
- Address operational concerns that suppliers raised to manager and support in building solutions to address them.
- Refine methods to track inventory movements of trade partners goods to provide visibility to stakeholders.
Other Digital Operations
- Provide investigative and SAP support for SG retail cycle count and stock adjustments.
- Provide any ad-hoc SAP support pertaining to purchasing, sales, and inventory.
Requirements
- Diploma in Economics, Mathematics, Accounting, Business or a related field preferred and interest in backend e-commerce operations.
- Past experience in e-commerce, digital operations, order management and inventory will be a plus.
- Skilled in manipulating and analysing data on Excel or Google Sheets.
- Bilingual in English and Chinese (to partner our international (including Chinese-speaking) suppliers)
Benefits
- Full corporate insurance
- Staff discounts
- A dynamic, no corporate-BS environment to learn, grow, and really make an impact