Support Analyst Jobs in Singapore, Latest Support Analyst Jobs in Singapore

The Company:Our Client is a leading communications technology enterprise. They are expanding the team and are looking for a Infrastructure Support Analyst.The Role:24 x 7 Operations for pro-active monitoring on infrastructure.Provide 1st level troubleshooting on all reported incidents or system triggered alerts and escalation to level 2 resolver groups as per work instructions.Track and provide timely updates to customers on status of outstanding issues within target service level.End-to-end own

INTERNAL ROLE ONLYExciting Opportunity available for a Full-Time role as the Level 2 Support Analyst.About The OpportunityAs a Level 2 Support Analyst, you will be responsible for monitoring and supporting the Library Management System based in Singapore.Duties· Responsible for technical software support to end users· Troubleshooting of Spydus Library Management Software· Manage, track and escalate support cases logged online or via phone· Diagnose and solve software faults· Monitor and maintain

- To work with end Bank’s internal IT teams, BA teams and project managers to deliver new or enhance Moody's RCO/ RaY/ RFo functions - To develop Unix shell scripts, PL/SQL packages and store procedures - To develop data file ETL mapping and Control-M draft to load the data - To drive through the SIT, UAT and Mock Run cycles - To support regression and performance UAT cycles - To follow the Bank go-live government processes and rollout processes to rollout the deliverables in PROD - To per

- A deep understanding of our customer’s workflow and processes, working independently and in collaboration as necessary to research and troubleshoot issues and implement appropriate solutions - Assisting clients via phone, email, web sessions, and in person. - Managing and documenting daily reported issues in our bug tracking system - Collaborating with consulting and project management resources to execute client engagements - Identifying and driving business development opportunities for

Vuealta is a young and entrepreneurial consulting firm Vuealta is a leading global consulting firm and Anaplan Partner helping medium and large enterprises around the world solve complex planning challenges through the delivery of a suite of applications powered by the Anaplan Connected Planning Platform. We provide deep process expertise and advanced planning solutions in Finance, Supply Chain, and Human Resources. We serve clients across industries such as Resources, Transportation, Retail, F

The Company:A multinational information technology and electronics company. Summary of The Role:- Accountable for the maintenance of IT Quality Management System. - Responsible for quality assurance by developing activities and quality control by observing techniques to improve the organization efficiency and profitability. - In conjunction with the Service Quality and Process Management team, responsible for ensuring on-going accreditation is attained and that all documents relating to on-go

We are looking for Business Analysts (Support amp; SQL) to work on our enterprise-level software WorkforceOptimizer. As customer’s first point of contact, you will act as the gatekeeper of the support workflow.You will be challenged to combine detective-like thinking and excellent customer service when assisting clients to diagnose and troubleshoot support issues. More importantly, you will have the opportunity to develop and implement customer support improvement plans and use the insights from

Application Support- Analyze, investigate and manage queries relating to daily operational transactions, reports, interfaces and enhancements. - Engage users to understand strategic and operational needs, capture requirements, identify gaps and translate these into solutions. - Assist in daily applications support and perform administrator functions such as user management, security management, etc. - Assist to develop up-to-date SOP, user guides, training materials and systems documentations

JDX was formed in 2012 in the belief our clients need an intelligent, outcomes-focused, business partner committed to delivering exceptional client satisfaction. Today our strategy and culture remain true to that entrepreneurial spirit. Our purpose is to create opportunities for our clients, and our people, by providing high-value, hands-on integrated, strategic and practical consultancy services to the financial global markets.Our desire to succeed is fuelled by the knowledge, energy, enthusias

We are looking for Support Analysts to work on our enterprise-level software WorkforceOptimizer. As customer’s first point of contact, you will act as the gatekeeper of the support workflow. You will be challenged to combine detective-like thinking and excellent customer service when assisting clients to diagnose and troubleshoot support issues. More importantly, you will have the opportunity to develop and implement customer support improvement plans and use the insights from support issues to

About GenesisGenesis is a global leader in institutional digital asset markets. We provide a single point of access for digital asset trading, derivatives, borrowing, lending, custody and prime brokerage services. Genesis facilitates billions in trades, loans and transactions on a monthly basis, including over $25 billion in 2020 YTD. We have a proven track record driving results for some of the largest digital asset-focused hedge funds, quant funds, family offices, VC’s, market makers and excha

We are seeking an Application Support Specialist to join the Agency Trading business division, an exciting role that provides electronic trading platform support across global derivatives markets. The chosen candidate will join our specialist Technical Desk and will develop an in-depth understanding of the applications, component architecture and trade processing. The trading platforms are Windows and Linux based and comprise of various cutting edge components to create the Order Management Syst