Job Description
Make every logistics journey your best one yet -QuincusThe Company.Founded in 2014, Quincus is a B2B supply chain operating SaaS platform headquartered inSingapore. We solve today's global supply chain challenges with groundbreaking technology. We have digitized and optimized the logistics process using AI and machine learning while giving customers full transparency into their supply chain.The Opportunity.As the business continues to grow, we are looking for an experienced IT Support Specialist to support our global team. You will be responsible for managing the day-to-day operation of IT support services like onboarding new joiners, maintaining software and hardware inventory, managing corporate applications and licenses, and performing user access management. You will report directly to the Head of PMO. Your day-to-day.- Onboard new joiners and offboard exiting employees; laptop provisioning, corporate applications management, and access management.- Maintain software and hardware inventory, licensing, reporting, packaging, and deployment.- Install, configure, and administer desktops and laptops (Macs and Windows), printer hardware, mobility devices, access point and routers, firewall and remote tools.- Diagnose and repair IT issues timely and cost-effectively.- Proactively participate in IT troubleshooting and documentation.- Support application roll-out for new applications.Who youare.- A problem solver committed to finding solutions (on-site and remotely). - An exceptional communicator with demonstrated stakeholder management at all levels.- Familiarity with the Microsoft 365 suite will be advantageous.- Self-starter and disciplined, with strong attention to detail. - Passion for technology.What’s in it for you.- People: Work with passionate, intelligent, driven, entrepreneurial go-getters.- World-Class Technology: A highly valued solution used by some of the most critical businesses in the logistics industry.- Fun environment: Cool office space, stocked pantry, and team bonding outings. - Growth: Opportunities to develop yourself and your career are limited only by how far you are ready to push yourself.- Compensation: Competitive salary and benefits.
Job Specification