SDR Team Lead - SEA
Employment Hero, Singapore

Employment Hero is an Australian tech unicorn - valued at over $1.25 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 200,000 businesses and 1 million+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable timezone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

We are on the hunt for an ambitious and hungry person to assist with coaching and training our Sales Development Representative (SDR) team in SEA whilst achieving their own personal SDR targets, to help fulfil our international sales strategy. You will be leading a team with our SDR Manager, overseeing 15 inbound SDRs across SEA. (Singapore and Malaysia)

Reporting to the SEA SDR Manager, and a part of the sales leadership team, this position is a remote role. You’ll be joining a highly engaged, motivated and driven sales team that is primarily responsible for converting SMEs to our HR/FinTech platform, Employment Hero, and generating new sales opportunities across our broader product suite.

Our SDRs play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working closely with AEs, generating interest, attending events, qualifying prospects and booking demos.

The role will have a 50% focus on team coaching and strategy with another 50% focus on selling to set the pace and lead by example. This is an amazing opportunity to really develop your sales career through training and development whilst supporting and learning from the sales team.

• Drive team performance to consistently exceed individual and team sales targets, ensuring full ownership and accountability of appropriate KPIs.
• Manage direct reports' performance through regular 1-on-1 meetings and goal tracking.
• Lead from the front by personally qualifying leads, setting product demonstration appointments with potential new client accounts, and conducting outbound calling and email campaigns to prospect, educate, and qualify leads within a defined region.
• Identify markets and key players, lead sources, and build strategies for target call lists.
• Track, optimize, and revise conversion rates and plans based on data, and report data and trends to highlight strategic sales opportunities.
• Leverage sales automation, funnel management, and prospecting tools to generate SQLs and meet sales and revenue forecasts accurately.
• Work cross-functionally with sales enablement, marketing, sales teams, and sales operations to develop pipeline growth strategies and execution plans.
• Gather prospect data from initial conversations, web sources, and other channels, and update CRM.

• Proven 2-5 years of high-volume inside B2B sales experience, preferably with SAAS experience, including a track record of consistently over-achieving on targets.
• Significant experience managing and growing outbound prospecting, including targeting outbound drip campaigns, website visitors, chat, email, phone, and event-driven interest and cold lead sources.
• Selling to C-level executives at the SMB or mid-market level in a high-velocity sales environment.
• Strong problem-solving and analytical thinking skills with a natural interest in data, analysis, Excel, charts, and innovative data approaches.
• Energetic, driven, and results-focused personality with a strong phone presence and demonstrated resilience to be on the phone extensively.
• Excellent verbal and written communication skills, along with strong listening and presentation skills.
• Ability to multi-task, prioritize, and effectively manage time in a fast-paced and dynamic environment.
• Willingness to challenge the status quo, innovate, and seek smarter ways of doing things.
• Demonstrated experience in driving rigorous sales development execution and oversight, including KPI management encompassing hourly/daily metrics, forecasting, and pipeline management.

• Self, health, wealth and happiness programs
• Remote first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
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