Regional Account Manager - FMCG
Bollore Logistics Asia Pacific, Singapore
Job Description
About the role
As a regional account manager, you will ensure the delivery of expected outcomes along with providing high quality services to our FMCG customers. Reporting to the Head of FMCG Vertical in ASPAC, the role is expected to manage, develop and facilitate growth of existing and targeted accounts within the FMCG Vertical.It will be your responsibility to come up with strategies to develop and/or maintain Bollore’s position with existing and prospective FMCG accounts. You will also be required to work cross-functionally to participate in tender opportunities, draft legal contracts, as well as generate performance reports in order to position Bollore towards successful business acquisitions.
What you will be doing
- Extend Bollore’s reach within Asia Pacific region
- Identify Key Account targets in Asia Pacific region
- Study the FMCG market, inclusive but not limited to, competitors, carriers, manufacturers, market trends, fluctuations and changes.
- Work with Vertical Lead to develop, grow amp; capture market share among existing and targeted FMCG accounts with the ASPAC Region
- Effectively Interact with our network to support overall FMCG development, work with local sales teams in achieving targeted growth for each entity
- Act as internal consultant and share know-how about the vertical
- Send sales leads to network in order to increase Bollore Logistics’ presence in ASPAC
- Establish a referencing strategy for regional or international accounts
- Develop relationships with prospective key accounts to promote Bollore Logistics and obtain the opportunity to participate for future tenders
- Represent Bollore Logistics to lead and participate in tender process (RFP/RFI/RFQ) for FMCG accounts
- Promote Bollore Logistics services and key Asia stations and regions
- Implement new business strategies to gather sales leads and expand new FMCG customer base
2. Service support
- Determine a tariff policy in conjunction with Middle Office and Regional Sales Management
- Participate in negotiations with suppliers
- Monitor customer account profitability and problems linked to receipts with site managers
- Transfer obtained contracts to Operations team in order to provide high quality service to customers
- Support services or operation sites through advising on relevant SOPs
3. Synthesis of information
- Consolidate statistical elements from various operations for reporting purposes
- Report sales actions undertaken to further develop key customer accounts
- Update CRM with weekly activities and monthly reports for key accounts
Requirements
The successful candidate
Essential
- Bachelor’s degree and above
- At least 10 years’ experience in a fast paced and dynamic MNC environment
- Prior experience in the logistics/warehousing industry
- Prior experience in key account management (preferably in ASPAC region)
- Exceptional business development, relationship management amp; communication skills
Desirable
- Prior experience in FMCG vertical
- Strong network/contacts of FMCG decision makers in Asia Pacific
- Strong proficiency in Microsoft Office suite
- Good sales and analytical skills
- Customer-centric mindset
- Self-starter
- Highly adaptable