Experience Consulting (The Difference) - Collaboration Designer - Manager
PwC - PricewaterhouseCoopers, Singapore
Job Description
Specialism
Technology Strategy
Management Level
Manager
Job Description & Summary
At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.
The Experience Centre is part of PwC South East Asia Consulting. We help businesses, not-for-profits and governments create value and improve the way they work. From improving healthcare, to creating smarter cities and igniting South East Asia’s start up industry, you’ll build trust in society and solve important problems. We’re here because we love what we do and think we can be the best at it. Our culture is magnetic, our workplace is state-of-the-art, and beautifully purpose-built, and we have the skills and personalities fueling us to be bold, experimental, creative, and truly disruptive.
About the Team
The Difference is a business unit of PwC within SEA Experience Consulting, is located in the Experience Centre and a key differentiator in the consulting market. The Difference provides a collaborative and innovative approach to accelerating the design of solutions to complex business issues. Issues and solutions varying from leadership alignment, (digital) transformations to product development and improving business operating models. In order to do this, the Difference produces facilitated events ranging from strategic 1-3 day sessions to serial tactical workshops, all of which aim to assist our clients to solve complex business programs in accelerated timeframes.
About the Role
We are looking for a team member who is human-centred (including experience in design thinking and innovation training), digitally & design savvy and is passionate about collaboration.
As a Collaboration Designer, you are responsible for the appropriate scoping of The Difference sessions to solve critical thinking and execution issues across the client enterprise. Once scoped, sessions are designed and executed with a delivery team and a participant group of 10-150.
The Collaboration Designer is required to confidently grasp a range of business problems and lead a sponsor group through the design of events, activities and collaborations which facilitates solving these problems. You will manage - very hands-on - the delivery of this in an environment that enhances and encourages creativity (which can be virtual and in-person).
The Collaboration Designer works in partnership with the Front-of-the-room Facilitator, the Space Manager and other Collaboration Designers to design and relationships prepare for events. And in the days immediately before, during and post an event the Collaboration Designer acts as the leader of a group of the ‘crew’ who are there to deliver these events.
Depending on experience, Collaboration Designers also have the opportunity to develop their facilitation, training and coaching skills.
Job Specification
About You
Behaviours
The most important character trait of a Digital Collaboration Designer is being completely client focussed – going the extra mile to create a unique, future-forward experience for all our participants, as expected of a cutting edge Experience Centre.
The ideal Digital Collaboration Designer is highly professional, adaptive and an excellent team player who is comfortable working in a diverse and multicultural team. The work of a Collaboration Designer fluctuates in peaks and troughs and the CD must be flexible enough to prioritise and complete tasks during the peaks but not appear lost and bored during the troughs.
The ideal CD is also bright, inquisitive, adaptable, well-organised, neat, and has exceptional attention to detail. Effective communication skills are vital, as the Collaboration Designer has direct contact with the most senior levels of our client organisations, alliance partners, and vendors. While the work is intense, the environment is playful and we encourage/expect everyone to contribute innovative ideas.
Success stems from having a learner’s mindset, abundant positivity, and going the extra mile.
Essentials
7+ years in consulting and/or project management, acquiring good core foundation skills
Experience in customising and providing design thinking or innovation training for client participants.
Bachelor degree in a relevant field (like Psychology, Business, Experience Design, Marketing, Graphics, others)
A positive outlook and good interpersonal skills
Demonstrated experience in the ability to take initiative
A detail oriented approach with excellent time management skills
An adaptable/flexible service orientated approach
A hunger and energy for a new challenge
Extra credits for being well-versed in being certified in design thinking, agile, planning, logistics and/or MG Taylor methodology
Computer Skills Required
Microsoft Outlook, Word, Powerpoint, Excel
Adobe CS ((including: Photoshop, Illustrator, InDesign) or other design skills are a big plus
Imovie (or any other video editing software) is a big plus
The overall objective of the Collaboration Designer role is the end-to-end project management of The Difference design forums and collaborative engagements. Indicative responsibilities include:
Scope transformational Design Forums (both in-person and virtual sessions)
Design detailed agendas for Design Forums
Experience in customising and facilitating design thinking and/or innovation training for groups of participants
Work collaborative with subject matter expert teams across PwC to seamlessly customise and integrate content and the process experience of participants
Manage specialised project teams of 3 - 20 for events
Liaise with other vendors and partners to ensure event logistics are in place
Facilitate sponsor design teams to create alignment for project approaches
Scope, compile and edit specialised executive summary documentation
Contribute to ongoing creation and compilation of Design Methods work product, including manuals, wiki and explanations of process
Designing the layout creating content for fully virtual delivery of our sessions, including through a virtual collaboration board platform, and being part of the core team to ensure the logistics and facilitation go smoothly
What We Offer
Fostering an inclusive culture and embracing differences is at the core of everything we do, and we’re committed to helping our people unleash their potential. Hard work doesn’t go unrewarded and industry best coaching, mentoring, training and development are ready and waiting. If you hold a genuine desire to make a difference and want to surround yourself with like-minded, talented and driven individuals who strive to do the same, apply now.
Flexible work options - work smarter in a way that suits your lifestyle
Meaningful work that makes a direct impact to business and society
Singapore based role, with regional travel expected
Market-conform salary
The Experience Centre is committed to building and maintaining a diverse workforce.
We regret to inform you that only short-listed candidates will be notified.
Education(if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:
Certifications(if blank, certifications not specified)
Desired Languages(If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
No