IT Support Associate
Amazon, Singapore
Job Description
Do you have a passion to install, deploy, service and maintain mission critical IT infrastructure in one of the world’s largest and fastest-growing cloud data centers?
Are you looking to expand your horizon in an exciting and dynamic work environment that encourages creativity and boundless opportunities for career development?
Do you enjoy solving problems and delivering value-adding results?
If you answered yes to any of these questions, then Amazon Web Services Data Center is the place to be!
In this role as a IT Support Associate (Rack Decom Datatech), you will be responsible for the on-site management of hardware life cycle of our Singapore IT infrastructure.
Working with key technical subject matter experts, you will have the opportunity to participate in the design, implementation, commissioning and De-commissioning of our advanced IT infrastructure.
Drive & implement projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
Job Specification
BASIC QUALIFICATIONS
· 2+ Years of IT infrastructure operations experience.
· Server / Computer hardware knowledge and/or experience
· Written & verbal communication skills
· Ability to lift, install & uninstall equipment up to 20kg; it may require working in narrow spaces or in elevated locations while adhering to health & safety guidelines
· This role involves working as a team, and follow standard operating procedures closely.
PREFERRED QUALIFICATIONS
· Basic understanding of Network operation / support experience
· Basic understanding of IT service management
· Data Center environment safety and security awareness.
· Knowledge about Data Center facilities (power and cooling)
· Remote Access: Console routers, IPMI, Ticketing System such as BMC Remedy