Activate Interactive Pte Ltd (Activate) is a leading IT solution and service provider headquartered in Singapore with a presence in Malaysia and Indonesia. The homegrown company was founded in 1997 with the mission of positively impacting the lives of people around us and the environment we live in through the use of technology.
We offer quality, cost-effective and impactful IT solutions and services, including mobile and web applications and cloud technology. Over the years, we have helped government agencies and enterprises remove technology roadblocks and increase their business efficiency to better serve the communities.
To amplify our efforts in improving people’s lives, Activate also develops preventive healthcare solutions that serve to increase health awareness and improve population health.
We believe that the success of a company relies on the strengths of our employees. At Activate, we are committed to provide a conducive environment and develop our employees to realise their full potential.
From a three-person outfit, Activate has grown into a team of more than 150 employees, delivering more than 150 solutions and services to help our clients achieve growth and success.
We have opportunities for you to grow your career path and are looking for talented professionals to join our team.
Support team is looking for an experienced support engineer who is excited about SaaS and helping customers solve complex problems. This is a customer facing role that works closely with our product development and support analyst teams to help customers find workarounds and solutions to product issues. The support engineer is responsible for managing a ticket queue of Level 3 escalations and making sure that customers get timely updates. The ideal candidate has experience working within a SaaS support organization, enjoys working with customers, understands programming, and has experience working on enterprise web applications.
Requirements
It would also be a plus if you:
"Candidates who require work passes need not apply"
"We do not have quota for work passes"
Benefits
Fun working culture, medical insurance, flexi benefits
If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you!