E-Commerce Manager, Japan - Beauty
The Hut Group, Singapore

About THG

THG is one of the world’s fastest growing and largest online retailers. We have over a decade of experience building and growing brands in the Beauty and Wellness sectors, in over 160 markets. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide. With a world-class business, a proprietary technology platform, and disruptive business model, our ambition is to be the global digital leader. Our culture is fast-paced and ambitious we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength and we have over 4,000 diverse, smart thinkers across the globe who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to THG and play a part in driving the Group forward on its truly exciting journey.

About Beauty

Our Beauty division is Europe’s No1 Online Destination for Premium Beauty. Our mission is to empower people globally to look and feel fantastic every day. To enable us to do this we have offices across the UK, Europe, America, Australia and Singapore filled with passionate beauty fanatics who are committed to delivering rapid growth in this exciting industry. We work with over 800 of the world’s greatest beauty brands such as MAC, Kerastase, GHD, Tom Ford and YSL to bring our customers the widest offering of beauty products from around the globe. Passion, innovation and commitment are key characteristics in this ever expanding team as we strive to become the Worlds No1 Online

About the Lookfantstic and Your Role

Lookfantastic is Europe’s No1 Online Destination for Premium Beauty. Our mission is to empower people globally to look and feel fantastic every day. To enable us to do this we have offices across the UK, Europe, America and Australia filled with passionate beauty fanatics who are committed to delivering rapid growth in this exciting industry. We work with over 800 of the world’s greatest beauty brands to bring our customers the widest offering of beauty products from around the globe. Passion, innovation and commitment are key characteristics in this ever expanding team as we strive to become the Worlds No1 Online.

An exciting opportunity has become available here at Lookfantastic as we are looking for an Ecommerce Manager to join our growing team. The Ecommerce Manager plays a key role in our success, responsible for the delivery of the Pamp;L performance for their territory and driving the growth strategy across SEA. The ideal candidate will come from a similar online trading role, or core merchandising background.

Responsibilities (clearly linked to KPIs):

Strategy Development:

• Keeps up to date with industry/market trends and networking opportunities in Japan.
• Identification and execution of best in class marketing activations and new marketing channels to drive new customers in an efficient manner whilst improving the retention and value of our existing customers.
• Promoting and embodying the brand identity and ensuring trading decisions align to this identity.
• Ensuring all key trading moments are well planned and executed with a 360 market activation plan, clearly phased targets by day, site, channel and brand that have been collaboratively produced with brand and merchandising functions and a clear awareness of any activity from last year has been considered.
• Driving continuous site improvements to maximise conversion and AOV and reduce bounce rate on site and reduce barriers to buying online
• Deliver best in class customer experience partnering closely with brand and editorial teams to brief and build engaging product pages that provide the customer with relevant information, advice and conversion opportunity.
• Support wider project to tech to create an immersive exposure onsite that support both education, brand identity and conversion.

Cross Team Collaboration:

• Collaborating with Brand and Marketing teams to plan and ensure execution of overall brand and NPD strategies.
• Driving the Ecommerce Team to proactively plan ahead with trading and offer activations giving full visibility of these activations to all other teams in the division.
• Collaborates with THG Retail team to review key brand activations and launches, plotting in marketing exposure to maximise each of these and build a strong JBP and brand budget from.
• Collaborates with Merch function to ensure budgets are reflective of stock position prior to each month and actively reviewing stock positi

Job Rewards and Benefits