WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to work towards the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.WalkMe is looking for a Junior Solution Engineer to work directly with our customers and product to train and deploy our solutions for customers on multiple platforms. You will report to our Services Lead as we continue to expand its presence in APJ. You will be passionate about WalkMe solutions as they are about providing an exceptional experience for every customer. You will suit graduates looking for their first or second role in the tech world at a creative fast-growing company.What You'll Do
- Become an expert on all WalkMe products and features.
- Partner with Digital Adoption Consultants, Account Managers, Pre-sales Engineers and our customers to map out flows and design high impact WalkMe solutions that address needs in an organized manner.
- Apply your technical abilities, ux knowledge, creativity and to build and deliver WalkMe solutions to our customer problems, troubleshoot their issues, provide technical guidance, present solutions and perform implementation reviews.
- Manage multiple tight-deadline projects simultaneously
- Lead technical training and allow customers and partners to implement solutions independently using the WalkMe offerings based on best practices.
- Learn technologies and explain technical issues to a variety of audiences.
- You want the opportunity to make a difference and accomplish more in a close-knit and startup.
What You Need to Succeed
- 0-2 years of implementation/professional services/solution engineering experience at a SaaS company.
- An undergraduate degree.
- HTML or CSS experience.
- Organize leadership discussions and promote agreement on strategic directions.
- Experience working directly with customers at all different levels.
- Manage several projects and tasks
What You'll Love About Us!
- WalkMe celebrates our Fifth year on the Forbes Cloud 100 2020 List
- 5 refresh days annually to recharge and take time for yourself (in addition to annual leave).
- Shape and build the role in a growing business.
WalkMe is proud to be an Equal Employment Opportunity Employer. WalkMe does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.