Regional Customer Experience Management Manager Jobs in Singapore, Latest Regional Customer Experience Management Manager Jobs in Singapore

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.For our Marketing, Sales and Product M

Position Summary• The role is part of the regional Corp Mktg team and reports to the Head of Corporate Mktg. • This role's key responsibility is to drive brand marketing initiatives across the region and strengthen our brand experience across all key touchpoints. Role scope covers the region of SEA and ANZRole and ResponsibilitiesLead regional brand marketing and brand experience initiatives.Identify key gaps and opportunitiesDevelop regional brand marketing and loyalty strategyDesig

Role and ResponsibilitiesRoles & ResponsibilitiesPerform analysis, identifies root cause and lead process improvement projects to improve Service Cost, Warranty, Return and Risk Management in aftersales service in South East Asia region.Collaborate with subsidiaries and business partners to improve efficiency and reduce pain points in Warranty OperationsMonitor Service expense (Actual, Forecasting, Planning) and report to managementReview the process to identify potential risk factor to ensure t

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismCustomerManagement LevelSenior AssociateJob Description & SummaryAt PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change. PwC's South East Asia Consulting practice p

Position SummaryThis role reports to the Head of Customer Experience which is a group under the Regional Customer Satisfaction Team. The candidate will identify and lead projects to improve the end-to-end customer journey experience for the region.Role and ResponsibilitiesIdentify customer pain points in our customer journey which includes customer touchpoints from Dotcom, Contact Centres, Service Centres to in-home servicingConduct root cause analysis using a data-driven approach to provide rec

AWS Professional Services helps Customers achieve their desired business outcomes through the innovative use of the AWS platform. To ensure Customers have a seamless experience with accelerated time-to-value, AWS Professional Services builds and maintains Customer Solutions and Packaged Offerings. These Solutions and Offerings can be technology specific and/ or industry specific. We are looking for Sr. Product Managers who will build, launch, maintain, and enhance AWS Professional Services Solut